Not receiving confirmation or password reset email

Have you checked your SPAM folder?

Sometimes your e-mail delivery server will embargo e-mails from PacerPro because it isn't sure if it is SPAM or not. (The nerve!) E-mails are usually (99.9%) delivered from us to you in 1-2 minutes. If you haven't received it by then, something is blocking it.

Other things you can do (or ask the nice people in IT to do for you):

  1. "Whitelist" pacerpro.com
  2. Ask your IT department to visit this web page for more technical details: https://pacerprohelp.zendesk.com/hc/en-us/sections/201114678-Helping-your-IT-Department

 

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